FSTA Study Guide, Certification Materials, One-Year FSTA Membership & Immediate access to Members Only Area: $310
The process to become FSTA Certified is simple:
- Order the study guide and written exam by clicking here, or by clicking any of the green arrows on any page.
- Complete the written exam and either email or mail it to FSTA for scoring (click here for email and mailing addresses)
- Once your written exam is graded, we will arrange a time to conduct a live telephone inquiry with a FSTA representative to test your new skills in a mock sales call.
- The FSTA representative will critique your performance.
- FSTA will combine your scores for both portions of the exam and will email you the results within 48 hours of the telephone portion of the exam.
- You will receive your FSTA Certificate in the mail within 3 business days.
- Proudly promote yourself and your new certification to potential employers and to industry colleagues
The FSTA Study Guide is not your run-of-the-mill sales book filled with lots of fluff and very few practical strategies. You will learn dozens of new ideas to...
- increase traffic
- improve your sales process
- and close more sales
...all of which can be immediately implemented at your facility. The study guide gives it to you straight with the real techniques used by the best closers and prospectors in the industry. It includes scripts, practicing methods, closing techniques, prospecting, and many other marketing and sales strategies that will give you a definite advantage over your peers and competitors.
The written exam consists of 50 questions:
- multiple choice
- short answer
- and essay.
When you are finished taking the written exam, you will take a situational capstone exam over the telephone. The exit exam will allow you to practice your new skills in a real-life telephone inquiry with one of our staff members. Your performance will be critiqued and the combined written and telephone scores will be compiled and you will become certified within 48 hours of taking the situational exam.